Privacy and Security
Customers and Online Users’ Personal Information
RTG, Inc. does not share, distribute, disclose or sell any of its customers’ and/or its online users’ information (such as name, company name, domain name, address, telephone number and/or e-mail address) to any other companies or organizations, except to RTG’s authorized sales representatives and distributors for the sole purpose of supporting RTG’s customer, and to other companies for the sole purpose in assuring payment and collection of amounts owed to RTG.
In the future, should RTG have a desire to provide such data to third parties for any other purposes, RTG will notify its customers and give them the opportunity to indicate whether they would prefer that RTG not provide such information about them to third parties. Because this information is a critical part of our business and it is property of RTG, it would be treated like our other assets in the context of a merger, sale or other corporate reorganization or legal proceeding.
Our merchant account is with Wells Fargo Bank using standard 128 bit encryption
What Personal Information is Collected
Depending on your relationship with RTG, Inc., we may ask you to share personal information with us. Whether you choose to give RTG the requested information is completely up to you, but keep in mind that if you withhold information, you may not have access RTG information, services, or products.
Risk of Loss
Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions or somehow gain access to this private / proprietary information. This reality is true of all Internet use and the delivery of private or proprietary information. As a result, we cannot ensure the security of any information you transmit or deliver to us. You transmit or deliver all information at your own risk.
When the order is placed, RTG, Inc. performs a credit card pre-authorization with the card holder’s credit card company to ensure the funds are available when the product is ready to ship. Final credit card charges will be processed upon shipment of your order. Any additional or post order charges such as additional shipping, special handling, or delivery charges, which cannot be calculated at the time of order, may be charged separately and may appear as a separate charge on your credit card statement. In the above limited cases, customer will be notified if additional charges need to be applied on the order.
Sales are deemed to occur in Torrance, California for personal use with title transferring to the customer in Torrance, CA. Shipping is a convenience service for the benefit of the customer. The customer is responsible for shipping and duty charges. Therefore, sales and use taxes are applicable to our Torrance, CA location (9.0% as of January 2013). The evaluation products offered on the website are not intended for resale. If you intend to resale the products, please contact RTG to make proper arrangement.